Shipping & Returns

Shipping

All orders are shipped Monday through Friday (excluding some holidays).
For Your Intimacy ships all packages via USPS.
Your order will be processed and shipped within 2 business days after the order is placed - excluding weekends and holidays.

 You will receive an Order Confirmation email when your order is processed, which will include your USPS tracking number.

We want you to be 100% satisfied with your For Your Intimacy experience. If you have any questions regarding your order, please Email: FYICUSTOMERSERVICE@gmail.com

Returns

Due to the intimate nature of the For Your Intimacy product line, returning a product is not possible. However, in the unlikely event you receive a defective product, you may exchange the defective product within 15 days of your invoice date to receive a duplicate item. Sorry, no merchandise credit can be issued.
  

To exchange a defective item:

Contact Customer Service at FYICUSTOMERSERVICE@gmail.com to receive a Returned Merchandise Authorization (RMA) number.
Write your RMA number on the product’s original packaging. (Sorry, returns cannot be accepted without an RMA number prominently displayed on the exterior of the packaging containing the defective item. Packages without an RMA number will be returned to sender.)
Package the product and all batteries and accessories that came with your product. Be sure to include a copy of your original invoice and circle the listing of the product that is defective.

Return:

For Your Intimacy
Attn: Returns Dept.
250 Clarkson Avenue

Brooklyn New York 11226